In the course of our business it is necessary for us to collect personal information from our clients.  Most of this information will be provided directly by you, by way of our online forms, or in correspondence you send us.  We may acquire additional information by way of searching publicly available information, such as information held by the Land and Property Information Service in New South Wales.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

 

If you have any questions about security on our Website, you can email us at info@ecconveyancingonline.com.au.

We will always keep your information confidential, subject only to the following:

  • We may disclose information only to the extent necessary for us to carry out your instructions and complete your transaction for you. This may include disclosure of information to your bank, your real estate agent (if applicable) and to the other party to the transaction and their legal representatives.  We will only disclose such information as is appropriate and necessary.
  • We may disclose information to third party service providers such as PEXA or other registration agents for the purpose of carrying out your instructions and advancing your interests.

Because we are involved in the legal services industry, we understand the need for strict confidentiality.  Your information will never be disclosed except as necessary to further your interests, and will never be passed to any third party for any purpose not in line with our duty of confidentiality.  Your correspondence to us will be stored only for our reference and to assist us in providing the best possible service to you.

We may use your contact information to send you information about our services.  You can opt out of receiving this information by emailing a request to info@ecconveyancingonline.com.au.

If you have any concerns regarding our use or storage of your personal information, please forward your concerns by email to info@ecconveyancingonline.com.au.

If you wish to review the information held by us about you, or request a change to that information, please forward a request to info@eccconveyancingonline.com.au.

If you do not have access to email, you can telephone or fax us using the numbers on our contact page.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.